Videos AGkzpxMdPn8
Most Enterprise Agentic Projects Are Doomed, Here's Why — Jess Grogan-Avignon & Jack Wang, Accenture
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Transcript
222 cues· 2,940 words· 17,107 chars
- 0:15 All right.
- 0:16 Hi, everyone.
- 0:17 I'm Jess.
- 0:18 This is Jack.
- 0:19 We're very excited to be here today.
- 0:22 So let us tell you about our world.
- 0:26 So we work in the world of enormous enterprises, so telecoms, utilities, serving entire nations, government, healthcare that you just heard a little bit about, consumer products in your home right now.
- 0:39 And when you operate at that scale, actions have consequences.
- 0:44 So a bad deployment, for example, can take down critical national infrastructure.
- 0:48 And so over time, these organizations have built structures for this reality.
- 0:53 Control, process, repeatability, governance, layers and layers of it.
- 1:01 And this has worked really well, right?
- 1:02 Like for years, these companies have seen massive successes and growth, but always at human pace.
- 1:10 Human pace, that is what's shifting.
- 1:13 We're entering a world at machine speed and transforming everything we know.
- 1:19 Our work, our clients, and ultimately, the societies these enterprises underpin.
- 1:26 Our research showed that 12% of companies reached what we called AI achiever.
- 1:32 It means that most of the companies are still stuck piloting and spending millions and perhaps not getting too much in their return.
- 1:40 80%.
- 1:44 The tragedy is not just wasted spend.
- 1:46 It's about falling behind in a world that accelerating beyond what they can compute.
- 1:55 Many of you here may ship here on Fridays and then roll back on Saturdays.
- 2:00 A decision you take an afternoon could easily take an enterprise six months or more.
- 2:05 Octopus, Klarna, Shane, they think that's insane.
- 2:09 And then they go on and redefine the games themselves.
- 2:13 Others studied the games, crafted the playbooks, and ran the workshop.
- 2:18 But they went home.
- 2:20 We stayed.
- 2:22 We shipped through the reality.
- 2:24 And that is our moat.
- 2:27 When you stay, you learn things that the slide decks don't warn you about.
- 2:32 So for example, it's not just about data availability or API availability that impacts AI success.
- 2:39 It's the entire enterprise scaffold itself, the very thing that has made these companies so successful, which is increasingly becoming the drag, the thing that is holding them back from capturing AI value at scale.
- 2:53 So we're going to share with you today five enterprise tensions, learning from our experience deploying AI at large enterprises over the last couple of years.
- 3:03 And if you understand these five, we think you can probably predict the success of your next AI project before you get started.
- 3:09 Cool, let's get into it.
- 3:14 18 months ago, you probably still need to explain why AI mattered, why speed mattered, but that battle's gone.
- 3:22 The C-levels are convinced.
- 3:24 CEOs are terrified of being left behind now.
- 3:27 But yet, the enterprise speed has not really shifted.
- 3:31 It's not because AI cannot write good code.
- 3:34 It is not because our engineers can't solve the context problem.
- 3:38 I think it's something a lot more deeper.
- 3:40 It is the actual enterprise scaffolding itself.
- 3:44 A human operating system that's designed for human and running at a human speed.
- 3:50 The automation behind every delivery that I just mentioned about, thinking about data access, security reviews, deployment process, most of the enterprises never needed to invest like a tech company.
- 4:05 Corporate process balanced with minimal engineering investment with the complimentary of STACO meetings.
- 4:12 And that is how enterprise runs today.
- 4:15 Fit for enterprise, fit for human.
- 4:19 We had the pleasure of delivering agentic solution in a large corp and integrating their centralized AI gateway.
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