Agents in Production: How OpenGov Built and Scaled OG Assist - Gabe De Mesa, OpenGov

What was stored

cues

152

whisperx 152

chunks

33

from 152 cues

keyframes

23

kept of 45 captured

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23

687 lines read

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0

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4.6 MB

word timings on 152 cues

Provenance

Frames, and what the machine read

• 

  0:05 #0 done5 line(s)

  shot 0·sharpness 833.5

  1. OpenGov70.94
  2. Al Engineer Conference 20261.00
  3. Agents in Production: How OpenGov1.00
  4. Built and Scaled OG Assist1.00
  5. OG Assist0.94
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  0:33 #1 skipped

  shot 1·duplicate of #0

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  1:00 #2 done18 line(s)

  shot 2·sharpness 1964.7

  1. OpenGov70.96
  2. Agenda1.00
  3. 1.0.93
  4. Meet OG Assist0.98
  5. 2.0.90
  6. The Origin Story1.00
  7. 3.0.94
  8. Betting on Effect0.98
  9. 4.0.95
  10. The Core Agent Loop0.99
  11. 5.0.97
  12. A2A, Evals & Sandboxing1.00
  13. 6.0.98
  14. Long Context Handling1.00
  15. 7.0.94
  16. Monitoring & Observability1.00
  17. 8.0.97
  18. Tools, Skills & Dev Workflows1.00
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  1:34 #3 skipped

  shot 3·duplicate of #2

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  1:55 #4 done5 line(s)

  shot 4·sharpness 571.1

  1. OpenGovT0.93
  2. Your host1.00
  3. Gabe1.00
  4. De Mesa0.99
  5. Software Engineer III @ OpenGov0.96
• 

  2:27 #5 done9 line(s)

  shot 5·sharpness 1690.9

  1. OpenGov70.98
  2. About OpenGov1.00
  3. Software for1.00
  4. more effective,0.99
  5. accountable1.00
  6. government.1.00
  7. Founded over 14 years ago, OpenGov builds ERP, budgeting,1.00
  8. asset management, and permitting software for state and local1.00
  9. government and OG Assist now connects across all of it.1.00
• 

  2:36 #6 done46 line(s)

  shot 6·sharpness 2155.1

  1. OpenGov70.96
  2. About OpenGov1.00
  3. OpenGov Utility Billing Faworites0.87
  4. Workflows0.93
  5. + OG Assist0.95
  6. QSearch0.97
  7. Cloud City, USA1.00
  8. Software for1.00
  9. Prepare Bil Run0.91
  10. View Accounts0.99
  11. Apply Penalty Charges0.96
  12. ProcessPayments0.99
  13. ④ Create a Deposit0.95
  14. more effective,1.00
  15. Workspace1.00
  16. Days Sales Outstanding1.00
  17. Total Amount Owed0.97
  18. Total Payments Taken Today0.98
  19. 00.61
  20. 6 lar moth0.62
  21. $691.00
  22. accountable1.00
  23. Target: -30 days0.95
  24. As of Jume 18. 2026 2:22 am0.97
  25. As of June 18. 2026 2:22 am0.93
  26. Receipts by Payment Method1.00
  27. Jrme 20260.79
  28. government.1.00
  29. @Cash $0.000.96
  30. 0.0%1.00
  31. Check $0.000.99
  32. 0.0%1.00
  33. Bank Draft $0.001.00
  34. 0.0%1.00
  35. Money Order $0.000.99
  36. 0.0%1.00
  37. Your billing breakdown awaits!0.98
  38. ACH $0.000.97
  39. 0.0%1.00
  40. $ ACV $0.000.95
  41. 0.0%0.91
  42. Founded over 14 years ago, OpenGov builds ERP, budgeting,0.99
  43. Dabit/Credit Card s0.000.90
  44. 0.0%0.99
  45. asset management, and permitting software for state and local0.99
  46. government and OG Assist now connects across all of it.1.00
• 

  2:47 #7 skipped

  shot 7·duplicate of #6

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  2:50 #8 done56 line(s)

  shot 8·sharpness 2114.5

  1. OpenGov70.94
  2. About OpenGov1.00
  3. OpenGov Utility Billing Faworites0.91
  4. Cash Receipts0.97
  5. Workflows0.94
  6. +:0Assist0.89
  7. Q Search0.94
  8. + Create Custon0.94
  9. Cloud City, USA1.00
  10. OG Assist0.90
  11. Software for1.00
  12. Prepare Biit Run0.90
  13. View Accounts1.00
  14. Apply Penalty1.00
  15. Charges1.00
  16. 日0.88
  17. Process1.00
  18. Payments1.00
  19. Croate a Deposis0.90
  20. Welcome Gabe!0.99
  21. more effective,1.00
  22. Summarize what happened in this workspace0.99
  23. Workspace1.00
  24. What should I tackle first today?0.97
  25. Draft a response I can sond to my teans0.97
  26. Days Sales Outstanding0.99
  27. 00.50
  28. • 8t lat mnth0.66
  29. $691.00
  30. Total Amount Owed0.98
  31. Total Payments Taken Today0.99
  32. Create a quick action plen from my current0.99
  33. tasks0.96
  34. accountable1.00
  35. Target: 30 days0.98
  36. As of June 18, 2026 2:22 am0.99
  37. As of June 18, 2026 2:22.am0.97
  38. Receipts by Payment Method1.00
  39. Ane. 20280.80
  40. government.1.00
  41. @ Cash $0.000.96
  42. 0.0%1.00
  43. Check $0.000.96
  44. 0.0%1.00
  45. Bank Draft $0.000.99
  46. 0.0%1.00
  47. Maney Order 50.000.95
  48. 0.0%0.99
  49. ur biing breakdown awaits!0.94
  50. $0.000.91
  51. 0:01/0:221.00
  52. $ ACV $0.000.82
  53. 0.0%0.99
  54. Founded over 14 years ago, OpenGov builds ERP, budgeting,0.99
  55. asset management, and permitting software for state and local0.99
  56. government and OG Assist now connects across all of it.1.00
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  shot 11·duplicate of #6

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  3:43 #12 done61 line(s)

  shot 12·sharpness 1647.0

  1. OpenGov70.98
  2. Home0.91
  3. Cash Receipts0.99
  4. Management Center0.99
  5. Workflows0.96
  6. +: OG Assist0.93
  7. QSearch1.00
  8. + Create Customer0.97
  9. Origin Story1.00
  10. Cloua0.99
  11. OG Assist1.00
  12. ×0.96
  13. One bet on1.00
  14. Prepare Bill Run0.96
  15. View Accounts0.99
  16. Charges1.00
  17. 日0.78
  18. Payments1.00
  19. Process1.00
  20. ④ Create a Deposit0.94
  21. Welcome Gabe!1.00
  22. Summarize what happened in this workspace.1.00
  23. agents, one0.97
  24. Workspace1.00
  25. What sthould I tackle first today?0.96
  26. Days Sales Outstanding1.00
  27. 00.52
  28. + 68 lnet month0.88
  29. $691.00
  30. Total Amount Owed0.97
  31. Total Payments Taken Today1.00
  32. Create a quick action plan from my current0.99
  33. Draft a response I can send to my team.0.99
  34. tasks.1.00
  35. immediate yes.1.00
  36. Target: 30 days0.99
  37. As of June 18, 2026 2:22 am1.00
  38. As of June 18, 2026 2:22 am0.97
  39. Receipts by Payment Method1.00
  40. June 20280.69
  41. @ Cash $0.000.96
  42. 0.0%1.00
  43. Check $0.001.00
  44. 0.0%1.00
  45. Bank Draft $0.000.98
  46. 0.0%1.00
  47. Money Order $0.000.98
  48. 0.0%0.94
  49. Your billing breakdown awaits!1.00
  50. ACH $0.000.97
  51. 0.0%1.00
  52. Type your message.0.98
  53. A principal engineer spun up a team focused on Al agents and1.00
  54. Once you start biling services youll see beautiful reakdown right hereere0.92
  55. $ ACV $0.000.92
  56. 0.0%1.00
  57. asked me to join. OG Assist grew from there. We started to1.00
  58. Debit/Credit Card $0.000.96
  59. 0.0%1.00
  60. integrate deeply with our products through frontend and0.99
  61. backend tools.1.00
• 

  4:22 #13 done67 line(s)

  shot 13·sharpness 1730.5

  1. OpenGov70.95
  2. A Home0.85
  3. Cash Receipts0.99
  4. Management Center0.99
  5. Workflows0.98
  6. +: OG Assist0.91
  7. Q Search0.95
  8. + Create Customer0.96
  9. Origin Story1.00
  10. Cloua0.99
  11. OG Assist1.00
  12. ×0.72
  13. One bet on1.00
  14. What can you see on the screen? Highight0.99
  15. a next step0.99
  16. Prepare Bill Run0.96
  17. Charges1.00
  18. 日0.57
  19. Process1.00
  20. Payments1.00
  21. ④ Create a Deposit0.92
  22. Current screen1.00
  23. agents, one0.97
  24. Workspace1.00
  25. You're on the OpenGov Uility Blling Home page lor Cloud0.94
  26. City, USA0.99
  27. I can see:0.97
  28. Days Sales Outstanding1.00
  29. Total Amount Owed1.00
  30. Total Payments Taken Today0.99
  31. Main actions: Prepar Bil Run, View Accounts. Apply0.96
  32. 00.53
  33. • 68 lest month0.76
  34. $691.00
  35. 00.51
  36. • Workspaco metrics like Days Sales Outstanding. Total0.95
  37. Penalty Charges. Process Payments. Create a Deposit0.99
  38. immediate yes.0.99
  39. Target: <30 days0.94
  40. As of June 18, 2026 2.22 am0.98
  41. As of June 18, 2026 2:22 am0.99
  42. Amount Owed and Total Payments Taken Today0.98
  43. • Sections for Workflows in Progress and Sessions0.96
  44. • Navigation for Cash Receipts.0.95
  45. Receipts by Payment Method1.00
  46. Aune 20280.76
  47. @Cash $0.000.99
  48. 0.0%1.00
  49. Check $0.001.00
  50. 0.0%1.00
  51. Bank Draft $0.000.99
  52. 0.0%1.00
  53. Money Order $0.001.00
  54. 0.0%1.00
  55. Your billing breakdown awaits!1.00
  56. ACH $0.000.99
  57. 0.0%1.00
  58. Type your message..0.97
  59. A principal engineer spun up a team focused on Al agents and1.00
  60. Once you start biing services youl ee beautitulbreakdow right here0.91
  61. $ ACV $0.000.95
  62. 0.0%1.00
  63. asked me to join. OG Assist grew from there. We started to1.00
  64. Debit/Credit Card $0.000.98
  65. 0.0%1.00
  66. integrate deeply with our products through frontend and0.99
  67. backend tools.1.00
• 

  4:29 #14 done9 line(s)

  shot 14·sharpness 1562.5

  1. OpenGov70.99
  2. Origin Story1.00
  3. One bet on0.99
  4. agents,one1.00
  5. immediate yes.1.00
  6. A principal engineer spun up a team focused on Al agents and1.00
  7. asked me to join. OG Assist grew from there. We started to1.00
  8. integrate deeply with our products through frontend and0.99
  9. backend tools.0.99
• 

  4:44 #15 done2 line(s)

  shot 15·sharpness 1201.1

  1. OpenGov1.00
  2. Effect1.00
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  5:21 #16 skipped

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  shot 17·duplicate of #15

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  6:09 #18 done22 line(s)

  shot 18·sharpness 1455.3

  1. OpenGov70.96
  2. Example1.00
  3. The Harness1.00
  4. Our agent loop,1.00
  5. import { Chat, LanguageModel } from "@effect/ai"1.00
  6. import { Effect, Stream } from "effect"0.99
  7. rebuilt1.00
  8. // Streaming chat with tool support1.00
  9. const streamingChat = Effect.gen(function* () {0.98
  10. const chat = yield* Chat.empty1.00
  11. Effect-native.1.00
  12. yield* chat0.96
  13. .streamText({0.99
  14. prompt: "Generate a creative story"1.00
  15. })0.82
  16. .pipe(Stream.runForEach((part) => Effect.sync(() => console.log(part))))0.97
  17. })0.67
  18. The core loop started on LangGraph. It now runs fully0.99
  19. Effect-native typed control flow, structured concurrency, and1.00
  20. resource safety end to end. Also allows more granular control to0.99
  21. the agent loop.1.00
  22. Source: https://effect-ts.github.io/effect/ai/ai/Chat.ts.html0.99
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  6:29 #19 skipped

  shot 19·duplicate of #18

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  6:50 #20 skipped

  shot 20·duplicate of #18

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  shot 21·duplicate of #18

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  7:57 #22 done48 line(s)

  shot 22·sharpness 1488.2

  1. OpenGov1.00
  2. interface AgentCard {1.00
  3. // Human-readable name for the Agent (e.g., "Recipe Agent")0.99
  4. name: string;1.00
  5. // Human-readable description of the Agent's function1.00
  6. description: string;1.00
  7. // URL address where the Agent is hosted0.99
  8. url: string;1.00
  9. // Service provider information for the Agent1.00
  10. provider?: {0.99
  11. Agent-to-Agent Protocol1.00
  12. organization: string;1.00
  13. url: string;1.00
  14. };0.71
  15. // Version of the Agent (format defined by provider, e.g., "1.0.0")0.98
  16. version: string;1.00
  17. // URL for the Agent's documentation1.00
  18. documentationUrl?: string;1.00
  19. Built Off The1.00
  20. // Optional capabilities supported by the Agent1.00
  21. capabilities: {0.97
  22. streaming?: boolean; // If the Agent supports SSE1.00
  23. pushNotifications?: boolean; // If the Agent can push update notifications to the client1.00
  24. stateTransitionHistory?: boolean; // If the Agent exposes task state change history1.00
  25. A2A Protocol1.00
  26. };0.87
  27. // Authentication requirements for the Agent (intended to match OpenAPI auth structure)0.99
  28. authentication: {0.99
  29. schemes: string[]; // e.g., Basic, Bearer0.97
  30. credentials?: string; // Credentials for the client to use for private Cards0.99
  31. };0.78
  32. // Default interaction modes supported by the Agent across all skills1.00
  33. defaultInputModes: string[]; // Supported input MIME types0.99
  34. defaultOutputModes: string[]; // Supported output MIME types0.98
  35. // Collection of capability units the Agent can perform1.00
  36. skills: {0.97
  37. id: string; // Unique identifier for the skill1.00
  38. The A2A protocol allows OG Assist to build off a supported1.00
  39. name: string; // Human-readable name for the skill0.98
  40. description: string; // Skill description0.99
  41. spec, rather than from the ground up.1.00
  42. tags: string[]; // Tags describing the skill's capability category (e.g., "cooking", "cu:0.98
  43. examples?: string[]; // Example scenarios or prompts the skill can execute (e.g., "I nee0.98
  44. inputModes?: string[l: // Input MIME types supported by the skill (if different from def0.98
  45. outputModes?: string[]: // Output MIME types supported by the skill (if different from d0.99
  46. }];0.92
  47. }0.98
  48. Source: https://agent2agent.info/docs/concepts/agentcard/1.00
• 

  8:35 #23 skipped

  shot 23·duplicate of #22

Transcript

152 cues· 2,865 words· 14,961 chars